41 www.CharlestonWomenPodcast.com | www.ReadCW.com | www.Instagram.com/CharlestonWomen Before the very first call came through to Anchor Heating & Air in December 2021, founder Stephanie Postell and her husband David, both Charlestonians, committed to building a professional reputation. By cultivating a team of the best contractors, who believe in Anchor’s high standards, integrity and purpose of taking care of each other and the community, they have achieved exactly that. Meanwhile they grew the brand from one truck to fifteen in under three years. “The standard is very high,” explained Postell, who said that Anchor’s experts, who wear branded uniforms and drive clean trucks, arrive at the scheduled time, get the job done and are committed to exceeding clients’ expectations every time. Clients often comment that they’ve never been around contractors who tell them that they are going to get the issue taken care of no matter what, something Postell and the sophisticated company she’s shaped prides themselves on. For Postell, the greatest compliment is when clients ask, “How do you always find the greatest people?” With an extensive background working in HVAC, Postell built experience in all aspects of that world, from implementing best business practices, processes and procedures to training staff and technicians. Along the way, this generated vast experience in high-quality customer service. Having grown a business from zero dollars to $5 million in under two years — all for someone else — Postell realized that she had everything she needed to launch her own company. In what Postell called “divine timing,” Anchor was formed with Postell running the business ops and her husband David creating the products. More than a business, Anchor serves as a way for the Postells and their team to contribute to the community by installing heating or air conditioning systems (based on the time of year) for free to those in need. “Being able to provide comfort in peoples’ homes is such a wonderful opportunity to give back when we can,” said Postell. In addition to her philanthropy work, Postell is also a shining example for females who are passionate about working in the trades, a traditionally male-dominated field. “Nobody ever told girls that they can go into the trades,” Postell said, “but women are killing it in the field every day, because physical strength has nothing to do with it. That’s why,” she added, “Anchor is all about giving opportunities to the best person for the job.” Indeed, many Anchor employees are women, including the service manager, all office staff and a consultant. Even one of Postell’s daughters is an installer, while the other one works in marketing and operations in HVAC. Giving a hand-up is clearly a common theme in Postell’s world, as she has also just launched her own podcast called “The People We Know,” where she features local Charleston businesses, giving the entrepreneurs who have built companies locally the opportunity to find their voices. Check it out on Spotify and other streaming platforms, and check out Anchor Heating & Air. For more information, please visit AnchorHeatingandAir.com, or call 843-564-7777. There Is No Higher Level Anchor Heating and Air BY SARAH ROSE Charleston Women at Home
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